Privacy Policy

Privacy Policy

Introduction

Welcome to https://academic-transcripts.rapidvoice.net (hereafter referred to as “Academic Transcripts,” “we,” or “our”). We are dedicated to maintaining a transparent and secure online environment for our users. This Privacy Policy outlines our commitment to protecting your personal information and explains how we collect, manage, and use data in compliance with various international privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal information in the private sector
  • The General Data Protection Regulation (GDPR) of the European Union (EU)
  • Brazil’s General Data Protection Law (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA), Colorado’s Consumer Privacy Act (CPA), Utah’s Consumer Sales and Service Act (UCPA), Connecticut’s ConnectiCT Data Privacy Act (CDTPA), Virginia’s Consumer Data Protection Act (VCDPA), South Africa’s Protection of Personal Information Act (POPIA), and others.

Scope

This policy covers all aspects of our website, applications, services, and products offered under the domain https://academic-transcripts.rapidvoice.net. However, it is important to emphasize that this policy does not extend to third-party platforms, apps, or services linked from our site, as they have their own privacy policies governing data collection and usage.

Processing Activities

This Privacy Policy guides your interactions with us in the following scenarios:

  1. Using our applications and services as an authorized user.
  2. Visiting websites associated with this Privacy Statement.
  3. Receiving communications from us, including newsletters, emails, phone calls, or text messages (SMS).

Personal Data Collection

We collect a range of personal information to enhance your experience and improve our services:

  • Account Information: Details related to your registration and account creation.
  • Payment Information: Transaction data required for processing payments, including card details and billing addresses.
  • Financial Information: Financial records associated with transactions or investment activities (if applicable).
  • Purchase Information: Data about products or services you have purchased from us.
  • Mobile Device Identifiers: Unique identifiers from your mobile device to provide personalized services.
  • Location Data: Information about your geographical location when using our services.
  • Feedback: Comments, reviews, and suggestions you share with us.
  • Social Media Information: Details obtained through social media platforms when you interact with our content or use our services via these platforms.
  • Product Information: Preferences, customization choices, and usage patterns related to products or services we offer.

We gather this data through various methods: user input forms, account settings, browsing interactions, analytics tools, cookies, and third-party data providers who share information with us based on their own privacy policies.

Cookies

We employ cookies to enhance your experience and understand how our users interact with our website and services. Cookies are small text files stored on your device that serve different purposes:

  • Strictly Necessary: These cookies enable core functionality, such as navigating through pages, remembering login details, and ensuring secure transactions.
  • Preference: They remember user preferences, language choices, and display settings to enhance your experience.
  • Analytics: Analytics cookies help us track website usage, analyze trends, and gain insights for improving our services.

Users have control over non-essential cookies through our Cookie Manager, allowing them to customize their cookie preferences.

Retention and Deletion

We retain personal data as necessary to fulfill the purposes for which it was collected, in compliance with applicable laws. Once these purposes are met, we securely delete or anonymize the data to protect your privacy.

Security Measures

Academic Transcripts has implemented robust security measures to safeguard your personal information:

  • Encrypted Communication: We use encryption protocols to secure data during transmission and storage.
  • Secure Third-Party Processing: We engage trusted third-party service providers who adhere to strict data protection standards to process data on our behalf.

Children’s Privacy

Our services are not intended for individuals under 18 years of age, and we do not knowingly collect personal information from children in this age group.

Your Rights (Subject to Geographical Regulations)

Depending on your location, you have certain rights regarding your personal data:

  • Access: The right to request access to the personal data we hold about you.
  • Rectification: The right to rectify inaccurate or incomplete personal data.
  • Erasure/Right to be Forgotten: The right to request the deletion of your personal data under specific circumstances.
  • Restriction: The right to limit the processing of your personal data in certain situations.
  • Portability: The right to receive a copy of your personal data in a structured, commonly used format.
  • Objection: The right to object to the processing of your personal data for specific purposes.
  • Non-Discrimination: The right to be free from discriminatory practices based on personal data exercises.
  • Appeals/Complaints: The right to file appeals or complaints with relevant supervisory authorities.

To exercise these rights, please contact our privacy team using the details provided in the ‘Contact Information’ section below.

Changes to Policy

We reserve the right to update this Privacy Policy at any time to reflect changes in practices or regulatory requirements. Any modifications will be posted on this page with an updated effective date.

Contact Information

For any questions, concerns, or requests regarding privacy, data protection, or this Privacy Policy:

We appreciate your trust in using our services, and we are committed to maintaining a secure and transparent online environment.